Sales EQ arms salespeople and sales leaders with the tools to identify their most important emotional intelligence developmental and learning needs and strategies for developing their Sales EQ. Readers learn how to leverage Sales EQ to improve the buying experience and close more deals faster and gain easy to understand and deploy frameworks for human to human interaction developed around the 5 Most Important Questions in Sales:
* Do I like you?
* Do you listen to me?
* Do you make me feel important?
* Do you get me and my problems?
* Do I trust and believe you?
In every interaction with a salesperson and throughout the sales process buyers are asking these five questions of salespeople. When salespeople answer the five questions in the affirmative, it becomes almost impossible for the buyer to say no.
About the author
JEB BLOUNT is CEO of Sales Gravy, Inc. He advises many of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer experience, strategic account management, sales, and developing high-performing sales teams. He is the author of eight books, including Fanatical Prospecting, People Love You, People Follow You, and People Buy You.
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