Through a narrative, practical approach enriched with inclusive examples,
Communication in Action inspires students to think critically about the role of effective communication in driving meaningful change within their own lives and communities. Author Jonathan Bowman empowers students to apply fundamental communication principles in daily life, fostering self-awareness and an understanding of diverse perspectives. Each chapter includes activities that motivate students to engage with their online and in-person social networks, practicing effective communication for personal and professional growth. Bowman also challenges students to confront issues of power, privilege, and social justice by encouraging them to take impactful actions—whether through direct interaction or civic involvement and engagement. With engaging discussions of core concepts and contemporary examples, this text not only encourages students to explore how effective communication can drive change in their lives but also inspires a new wave of communicators committed to fostering community well-being.
Table of Content
Preface
Acknowledgements
About the Author
Chapter 1: Using Messaging and Channels
Introducing Communication and Messaging
Foundational Models of Communication
Types of Communication Contexts
Competence and Connection
Chapter Summary
Key Terms
Discussion Questions
Chapter 2: Our Audience: The Self and Others
Elements of Identity
Influences on Identity
Identity Theories
Identity Management
Perceiving and Engaging Others
Chapter Summary
Key Terms
Discussion Questions
Chapter 3: Understanding Communities and Contexts
Communication as the Primary Social Process
Communication and Difference
Power and Privilege
Chapter Summary
Key Terms
Discussion Questions
Chapter 4: Verbal Messaging
Rhetorical Foundations
Symbols
Language and Word Choice
Verbal Messaging Theories
Chapter Summary
Key Terms
Discussion Questions
Chapter 5: Nonverbal Messaging
Nonverbal Communication and Messaging Principles
Nonverbal Channels and Codes
Unexpected Nonverbal Behaviors
Chapter Summary
Key Terms
Discussion Questions
Chapter 6: Listening in Community
What is “Listening”?
Hindrances to Listening
Engaging Effective Listening
Responding in Community
Chapter Summary
Key Terms
Discussion Questions
Chapter 7: Interpersonal Connections
Characteristics of Interpersonal Relationships
Relationship Types
Relational Development
Sustaining Close Relationships
Chapter Summary
Key Terms
Discussion Questions
Chapter 8: Group Connections
Group Identification
Group Goals and Development
Challenges Associated with Group Processes
Group Communication Competence
Chapter Summary
Key Terms
Discussion Questions
Chapter 9: Intercultural Connections
Cultures, Communities, and Difference
Identification
Power and Precedent
Theories of Intercultural Connections
Intercultural Communication Competence
Chapter Summary
Key Terms
Discussion Questions
Chapter 10: Organizational Connections
Organizational Communication Cultures
Organizational Structures
Leadership in Groups and Organizations
Peer Relationships
Organizational Communication Competence
Chapter Summary
Key Terms
Discussion Questions
Chapter 11: Conflict and Justice
Understanding Conflict
Patterns of Conflict
Communication Climates
Managing and Moving on From Conflict
Chapter Summary
Key Terms
Discussion Questions
Chapter 12: New Media
Defining New Media
Interpersonal Effects
Mediated Communication Competence
Chapter Summary
Key Terms
Discussion Questions
Chapter 13: Public Expression: Audience Analysis and Speech Delivery
Considering Your Speaking Context: Audience Analysis
Engaging an Audience
Delivery Styles
Communication Apprehension
Using Visual Aids
Chapter Summary
Key Terms
Discussion Questions
Chapter 14: Public Expression: Speech Types and Contexts
Motivations for Speaking
Informative Speaking
Persuasive Speaking
Commemorative Speaking
Chapter Summary
Key Terms
Discussion Questions
Chapter 15: Public Expression: Researching/Organizing Speeches
Structure and Organization
Openings/Closing
Research and Supporting Materials
Chapter Summary
Key Terms
Discussion Questions
Appendix A: Media Processes and Effects Overview
Appendix B: Interviewing
Glossary
References
About the author
Jonathan M. Bowman, Ph D, professor of communication, teaches courses in human communication processes and the methods through which we obtain that knowledge about communication. Bowman’s research focuses on communication processes associated with intimacy and close relationships, with publications addressing nonverbal messaging, male friendships, technology in close relationships, and small-group communication. He has authored, coauthored, or edited five books and multiple editions, and contributed his knowledge to a variety of media affiliates, such as Good Morning America, USA Today, and National Public Radio. He was the recipient of the National Communication Association Ecroyd Award for Outstanding Teaching in Higher Education, the highest teaching honor in the discipline internationally, as well as the national Western States Communication Association Distinguished Teaching Award. Bowman has also received a Keck Faculty Fellowship for his focus on undergraduate research, an Innovations in Experiential Education Award for his commitment to high-impact practices, as well as multiple awards for excellence in teaching and advising. He serves as a mentor to undergraduates in multiple capacities, particularly those students involved in student government, Greek life, academic honors, and campus faith-based organizations. Dr. Bowman also works closely with undergraduate researchers as the director of the University of San Diego honors program.
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