Author: Maureen Snow Andrade

Maureen Snow Andrade is a professor in the Organizational Leadership Department at Utah Valley University, USA. She holds an EdD in Higher Education Leadership from the University of Southern California, USA, and holds the distinction of Principal Fellow from the Higher Education Academy in the UK. Her research interests include business education, international student transitions and linguistic development, and learning outcomes assessment. She is a regular conference presenter and has published numerous journal articles, book chapters, and books.K. James Hartshorn received his PhD in Instructional Psychology with a specialization in second language acquisition. He has been involved in language education in the USA and Asia for more than three decades. He currently serves as Program Coordinator of Brigham Young University”s English Language Center, USA, and his research focuses on second language development and facilitating second language learner success in English-medium universities.