Michael R. Kelly 
Everyone”s Problem Solving Handbook [PDF ebook] 
Step-by-Step Solutions for Quality Improvement

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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process
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Format PDF ● Pages 176 ● ISBN 9781351449427 ● Publisher Taylor and Francis ● Published 2019 ● Downloadable 3 times ● Currency EUR ● ID 6794126 ● Copy protection Adobe DRM
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