Joel Scott is president of the Computer Control Corporation,
headquartered in Connecticut. Since 1991, Computer Control
Corporation has been focused on designing and installing
high-quality CRM systems. Well known in the industry, Computer
Control has garnered numerous industry awards for sales, training,
and CRM best practices.
Mr. Scott has authored several editions of Gold Mine For
Dummies and numerous articles and white papers on client
retention systems. Mr. Scott can be reached by e-mail at
[email protected].
David Lee founded Vertical Marketing Inc. in 1983. He has
more than thirty years of business experience in CRM and
information systems industries. This is his first Dummies book,
although he has written several white papers on CRM and the
industry. He can be reached at [email protected].
64 Ebooks by David Lee
David Lee & Joel Scott: Microsoft CRM 3 For Dummies
Manage sales, service, and marketing processes all together Find out how to manage customer information to make your business more productive Whether you’re completely new to customer relationship ma …
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€17.99
David Lee & Joel Scott: Microsoft Dynamics CRM 4 For Dummies
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with …
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€18.99
David Lee & Joel Scott: Microsoft Dynamics CRM 4 For Dummies
Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with …
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€18.99
David Hesmondhalgh & Kate Oakley: Culture, Economy and Politics
This book focuses on cultural policy in the UK between 1997 and 2010 under the Labour party (or ‘New Labour’, as it was temporarily rebranded). It is based on interviews with major figures and examin …
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€53.49
Chris Paterson & David Lee: Advancing Media Production Research
This anthology explores challenges to understanding the nature of cultural production, exploring innovative new research approaches and improvements to old approaches, such as newsroom ethnography, w …
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€128.39
Lee David Lee: Pornographic Fruitcake Love Story
‘Pornographic Fruitcake Love Story’ is a comedy based upon a simple, time-tried, rather universal theme – the absurdity of a lover’s efforts to please the beloved. A work of light humor, it consists …
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€5.60
David Lee: The Bear
David will never forget the day he met Theoas much as he might want to. On a mission to right a wrong done to his sister as a child, David walks into LAO Schulz, a famous toy Mecca in the heart of Ne …
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€4.49
David Lee: Contextualization of Sufi Spirituality in Seventeenth- and Eighteenth-Century China
Liu Zhi (c.1662-c.1730), a well-known Muslim scholar in China, published in Chinese outstanding theological works, short treatises, and easy-to-memorize short poems on Islam. He encountered various c …
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€35.99
David Lee: Tool Marks Don’T Lie
Jake Alexander, a wealthy trial attorney, lay dead alongside his young lover on the floor of his Florida penthouse. The housekeeper said Jakes exiled son, Dave, ran from the crime scene. Dave asked h …
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€4.49
David Lee: Ark of Covenant Prayer
Desiring a close relationship with God Desiring to experience the greater power of God Wanting to drive out the forces of darkness in inner being Desiring a healing from various diseases and sickness …
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€4.49
David Lee: Design Thinking in the Classroom
A teacher’s guide to empowering students with modern thinking skills that will help them throughout life.Design thinking is a wonderful teaching strategy to inspire your students and boost creativity …
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€19.28
R M Harrison & R E Hester: Transport and the Environment
Mass transportation has become central to the lifestyle of developed societies – but with what consequences for the environment and, ultimately, human health? Transport and the Environment investigat …
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€59.99
David Lee: Independent Television Production in the UK
This book is the first authoritative account of the UK’s independent television production sector, following the creation of Channel 4 in 1982. It examines the rise of a global industry, increasingly …
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€106.99
David Lee: Contextualization of Sufi Spirituality in Seventeenth- and Eighteenth-Century China
Liu Zhi (c1662-c1730), a well-known Muslim scholar writing in Chinese, published outstanding theological works, short treatises, and short poems on Islam. While traditional Arabic and Persian Islamic …
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€37.25
David Lee & Howard Newby: Problem of Sociology
First Published in 1983. Designed for first-year graduates, this book provides an introduction to key themes and research in sociology. Written by two lecturers and based on the long experience of te …
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€47.51
David Lee & Howard Newby: Problem of Sociology
First Published in 1983. Designed for first-year graduates, this book provides an introduction to key themes and research in sociology. Written by two lecturers and based on the long experience of te …
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€47.25
David Lee: Competing Discourses
This book discusses and explores the relationship between language and world view. David Lee presents recent research in linguistics, drawing together strands from a number of different areas of the …
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€64.34
David Lee: Competing Discourses
This book discusses and explores the relationship between language and world view. David Lee presents recent research in linguistics, drawing together strands from a number of different areas of the …
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€64.09
Michelle Chimenti & Polly Drew: Making Sense of Your Surgical Attachment
Your surgical attachment is fast approaching and you have a number of questions that need answering to help you make the most of your experience… Making Sense of Your Surgical Attachment will answe …
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€46.22
David Lee: Last Call
Few poets of Western America fill the ‘organic intellectual’ role better than David Lee. His poetry is the real deal when it comes to recording hilariously insightful–and linguistically accurate–ob …
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€13.82
David Lee & Antonia Lopes: Formal Techniques for Distributed Systems
This book constitutes the refereed proceedings of the 11th IFIP WG 6.1 International Conference on Formal Methods for Open Object-Based Distributed Systems, FMOODS 2009, and 29th IFIP WG 6.1 Formal T …
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€57.46
D.J. Ingle & Marc Jeannerod: Brain Mechanisms and Spatial Vision
This volume contains chapters derived from a N. A. T. O. Advanced Study Institute held in June 1983. As the director of this A. S. I. it was my hope that some of the e1ectrophysiologists could expres …
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€76.63
David Lee: Ellie’s Family Album
Ellie’s Family Album is aligned to the Common Core State Standards for English/Language Arts, addressing Literacy.RI.2.6 and Literacy.L.2.1d. Photographs of Ellie’s family, accompanied by narrative n …
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€30.28
David Lee: Un día de trabajo de un astrónomo (A Day at Work with an Astronomer)
Readers will set their eyes to the night sky in this fascinating book about astronomers. This volume is a perfect combination between STEM and career guidance as it introduces readers to the differen …
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€32.05
David Lee: Beachhead Assault
The Royal Naval Commandos had one of the most dangerous and the most important tasks of any in World War II – they were first on to the invasion beaches and they were the last to leave. Formed in 194 …
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€19.94
David Lee: Last Call
Few poets of Western America fill the ‘organic intellectual’ role better than David Lee. His poetry is the real deal when it comes to recording hilariously insightful–and linguistically accurate–ob …
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€13.76
David Lee: Bluebonnets, Firewheels, and Brown-eyed Susans, or, Poems New and Used From the Bandera Rag and Bone Shop
Few poets of Western America fill the "organic intellectual" role better than David Lee. His poetry is the real deal when it comes to recording hilariously insightful (and linguistically ac …
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€14.04
David Lee: Nature’s Fabric
Leaves are all around us-in backyards, cascading from window boxes, even emerging from small cracks in city sidewalks given the slightest glint of sunlight. Perhaps because they are everywhere, it’s …
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€48.43
David Lee: Up Close and Personal
An in-depth analysis of what it was really like to fight at the sharp end in every theater of the Second World War from the author of Beachhead Assault. In 1947, US General S. L. A Marshall controver …
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€6.42
David Lee: Up Close and Personal
An in-depth analysis of what it was really like to fight at the sharp end in every theater of the Second World War from the author of Beachhead Assault. In 1947, US General S. L. A Marshall controver …
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€6.42
David Lee Kuo Chuen & Greg N. Gregoriou: Handbook of Asian Finance
Participants in Asian financial markets have witnessed the unprecedented growth and sophistication of their investments since the 1997 crisis. Handbook of Asian Finance: REITs, Trading, and Fund Perf …
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€120.70
David Lee Kuo Chuen & Greg N. Gregoriou: Handbook of Asian Finance
Asia’s miraculous recovery from the 1997 crisis ushered in unexpected transformations to its economies and financial sectors. The reasons many Asian countries are growing above 6%, with double-digit …
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€121.08
Handbook of Digital Currency
Incorporating currencies, payment methods, and protocols that computers use to talk to each other, digital currencies are poised to grow in use and importance. The Handbook of Digital Currency gives …
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€122.45
David Lee Kuo Chuen & Robert H. Deng: Handbook of Blockchain, Digital Finance, and Inclusion, Volume 1
Handbook of Blockchain, Digital Finance, and Inclusion, Volume 1: Cryptocurrency, Fin Tech, Insur Tech, and Regulation explores recent advances in digital banking and cryptocurrency, emphasizing mobi …
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€151.43
David Lee Kuo Chuen & Robert H. Deng: Handbook of Blockchain, Digital Finance, and Inclusion, Volume 2
Handbook of Blockchain, Digital Finance, and Inclusion, Volume 2: China Tech, Mobile Security, and Distributed Ledger emphasizes technological developments that introduce the future of finance. Descr …
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€151.22
David Lee Kuo Chuen & Robert H. Deng: Handbook of Blockchain, Digital Finance, and Inclusion
Handbook of Digital Finance and Financial Inclusion: Cryptocurrency, Fin Tech, Insur Tech, Regulation, China Tech, Mobile Security, and Distributed Ledger explores recent advances in digital banking …
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€192.65
David Y.T. Lee: Charismatic Model of the Church
Edward Irving (1792-1834) has been known as a controversial pastor-theologian in nineteenth-century Britain, particularly given his belief that Christ took on sinful flesh in His incarnation. This bo …
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€120.04
David Lee: Rusty Barbed Wire: Selected Poems
David Lee is a major figure in American letters: the author of fifteen books of poetry, a celebrated teacher, a legendary reader in classrooms, bookstores, and taverns; and the first poet laureate of …
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€19.99
Terese C. Aceves & Thomas W. Farmer: Handbook of Special Education Research, Volume I
Divided into two volumes, Handbook of Special Education Research provides a comprehensive overview of critical issues in special education research. This first volume addresses key topics in theory, …
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€146.87
Terese C. Aceves & Thomas W. Farmer: Handbook of Special Education Research, Volume I
Divided into two volumes, Handbook of Special Education Research provides a comprehensive overview of critical issues in special education research. This first volume addresses key topics in theory, …
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€147.70
David Lee: Bluebonnets, Firewheels, and Brown-eyed Susans, or, Poems New and Used From the Bandera Rag and Bone Shop
Few poets of Western America fill the "organic intellectual" role better than David Lee. His poetry is the real deal when it comes to recording hilariously insightful (and linguistically ac …
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€14.11
David Lee: Colony of Delaware
This volume invites readers to explore the colonial history of Delaware, the first state to join the United States. Readers will learn how Delaware switched hands between the Swedish and Dutch before …
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€32.27
David Lee: Jackals
This book brings readers face-to-face with a wild dog that’s straight out of Africa; meet the jackal! Readers will love learning about this big-eared predator and its hunting techniques, as well as i …
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€32.52
David Lee: Foxes
Foxes are familiar animals that can be found in backyards, deserts, and especially forests. Readers will love learning about foxes from around the world and how they have adapted to their forest habi …
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€32.34
David Lee: My Visit to the Dentist
Without dentists, we wouldn’t know how to take care of our teeth! Readers will enjoy following this story’s narrator as they go for a check-up and cleaning at the dentist. The narrator learns how to …
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€32.30
David Lee: Mi visita al dentista / My Visit to the Dentist
Without dentists, we wouldn’t be able to fully take care of our teeth. Readers will enjoy following this story’s narrator as they go for a check-up and cleaning at the dentist. The narrator learns ho …
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€32.22
David Lee: Mi visita al dentista (My Visit to the Dentist)
Without dentists, we wouldn’t know how to take care of our teeth! Readers will enjoy following this story’s narrator as they go for a check-up and cleaning at the dentist. The narrator learns how to …
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€32.21
David Lee: Comanche
This book explores the great culture of the Comanche, a Great Plains tribe. Readers will learn about traditional Comanche ways of life, and how they changed after European contact. This book also tea …
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€35.67
David Lee: Day at Work with an Astronomer
Readers will set their eyes to the night sky in this fascinating book about astronomers. This volume is a perfect combination between STEM and career guidance as it introduces readers to the differen …
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€32.45
David Lee: El perro Duke (Duke the Dog)
Duke the dog and his owner Santi are best friends. Duke loves to go for walks, chase squirrels, and swim. Emerging readers will be excited to join Duke and Santi on their adventures around the neighb …
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€32.45
David Lee: El perro Duke / Duke the Dog
Duke the dog and his owner Santi are best friends. Duke loves to go for walks, chase squirrels, and swim. Emerging readers will be excited to join Duke and Santi on their adventures around the neighb …
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€32.45
David Lee: Los comanches (Comanche)
Introduce your readers to the great culture of the Comanche, a Great Plains tribe. Readers will learn about traditional Comanche ways of life, and how they changed after European contact. This book e …
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€35.68
David Lee: Duke the Dog
Duke the dog and his owner Santi are best friends. Duke loves to go for walks, chase squirrels, and swim. Emerging readers will be excited to join Duke and Santi on their adventures around the neighb …
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€32.45
David Lee & Simon Lowe: Stoke City Match of My Life
Sixteen Stoke City legends tell the stories behind their favourite ever games for the club – enabling Potters fans of all ages to relive these magic moments through the eyes and emotions of the men w …
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€12.83
David Lee & Rob Shorland-Ball: Southwold Railway 1879-1929
A journey through the history of this railway that brought passengers to the English seaside for fifty years. Includes maps and photos. The Southwold Railway was a delightful example of one of …
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€11.56
David Lee & Rob Shorland-Ball: Southwold Railway 1879-1929
A journey through the history of this railway that brought passengers to the English seaside for fifty years. Includes maps and photos. The Southwold Railway was a delightful example of one of East A …
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€11.57
David Lee & Rob Shorland-Ball: Southwold Railway 1879-1929
A journey through the history of this railway that brought passengers to the English seaside for fifty years. Includes maps and photos. The Southwold Railway was a delightful example of one of …
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€11.47
David Lee: Luke’s Stories of Jesus
The current interest in reading the Gospels as narratives has reclaimed aspects of these texts that historical-critical approaches failed to respect. The richness of these newer readings can, however …
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€208.49
David Lee: Is Your Boss Making You Sick?
Is Your Boss Making You Sick? offers a transformative look at eight powerful mind and body principles to bring deeper presence and greater awareness into one’s daily life. This blueprint provi …
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€9.99
Luisa Cifarelli & Luc van Dyck: EPS Grand Challenges
There are many images of science and the activities of scientists. Some would imply that science would eventually reach the limits of knowledge while others create an expectation of endless horizons. …
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€124.99
David Lee: Hitler’s Crime Fighter
Nazi Germany, June 1943, Buchenwald concentration camp. The last place you’d expect to find any form of justice. And yet justice against the SS men who brutalised the prisoners here would be attempte …
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€17.99
David Lee: Nature’s Palette
Though he didn t realize it at the time, David Lee began this book twenty-five years ago as he was hiking in the mountains outside Kuala Lumpur. Surrounded by the wonders of the jungle, Lee found his …
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€28.18
Peter Ashton & David Lee: Trees and Forests of Tropical Asia
Informed by decades of researching tropical Asian forests, a comprehensive, up-to-date, and beautifully illustrated synthesis of the natural history of this unique place. Trees and Forests of Tropica …
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€57.42
