Employee surveys represent an established tool for many executives and HR professionals alike. However, there is often a lack of orientation when it comes to interpreting the results. What does a certain result mean? The same number can be excellent, good, aver-age, bad or even alarming. This is where this book comes in. It offers background information on all es-sential dimensions of a survey and provides concrete advice on interpretation. This makes it a valuable aid for all those who have to work practically with em-ployee survey results.
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Klaus D. Mittorp has been travelling by air since he was a child. Both as senior executive as well as leisure traveller he has accumulated millions of air miles on all continents and with them lots of insights into what works and what doesn’t when you take a plane. He volunteers regularly with the Airport Chaplaincy at Frankfurt International Airport, continental Europe’s largest hub.
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