What all of us can do to fight the pervasive human tendency to enable wrongdoing in the workplace, politics, and beyond
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we’re aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit, Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more.
Complicit tells compelling stories of those who enabled the Theranos and We Work scandals, the opioid crisis, the sexual abuse that led to the #Me Too movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman’s own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity.
By challenging the notion that a few bad apples are responsible for society’s ills, Complicit implicates us all—and offers a path to creating a more ethical world.
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Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. He is the author of many books, including
Blind Spots: Why We Fail to Do What’s Right and What to Do about It (with Ann E. Tenbrunsel) (Princeton),
Decision Leadership (with Don A. Moore),
Better, Not Perfect, and
The Power of Noticing. He lives in Cambridge, Massachusetts, with his spouse, Marla.