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Ralf Reichwald & Martin Frenz 
Zukunftsfeld Dienstleistungsarbeit [PDF ebook] 
Professionalisierung – Wertschätzung – Interaktion

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perlindungan daripada Ralf Reichwald & Martin Frenz: Zukunftsfeld Dienstleistungsarbeit (PDF)

Dienstleistungen tragen in Deutschland erheblich zur Wertschöpfung und Schaffung von Arbeitsplätzen bei. Die Generierung von innovativen Dienstleistungen bildet somit eine wesentliche Aufgabe für die Zukunft des Wirtschaftsstandorts Deutschland. Gefragt sind Konzepte für die Professionalisierung von Dienstleistungen und die Zukunft der Dienstleistungsarbeit, die hier von renommierten Autoren aus Wissenschaft und Praxis vorgestellt werden. Das Buch basiert in weiten Teilen auf empirischen Befunden des Förderschwerpunkts „Dienstleistungsqualität durch professionelle Arbeit“, der vom Bundesministerium für Bildung und Forschung gefördert wurde.

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Dienstleistungsarbeit im Wandel.- Beruflichkeit und Professionalisierung.- Wertschätzung und Produzentenstolz.

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Prof. Dr. Dr. h.c. Ralf Reichwald ist Research Director, Center for Leading Innovation & Cooperation (CLIC), Leipzig und Emeritus of Excellence der Technischen Universität München.Dr. Martin Frenz ist Abteilungsleiter am Institut für Arbeitswissenschaft der RWTH Aachen. Sibylle Hermann ist Dipl.-Psychologin am Fraunhofer-Institut für Arbeitswirtschaft und Organisation (IAO), Stuttgart.Agnes Schipanski ist als Dipl.-Medienwissenschaftlerin am Center for Leading Innovation & Cooperation (CLIC), Leipzig tätig.
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Bahasa Jerman ● Format PDF ● Halaman-halaman 639 ● ISBN 9783834938527 ● Saiz fail 9.2 MB ● Penyunting Ralf Reichwald & Martin Frenz ● Penerbit Betriebswirtschaftlicher Verlag Gabler ● Bandar raya Wiesbaden ● Negara DE ● Diterbitkan 2012 ● Muat turun 24 bulan ● Mata wang EUR ● ID 2588035 ● Salin perlindungan Social DRM

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Ralf ReichwaldMartin FrenzSibylle HermannAgnes Schipanski

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