Cheryl Flink & Liora Gross 
DOING WELL AND DOING GOOD [EPUB ebook] 
Human-Centered Digital Transformation Leadership

Humans stand on the brink of a technological revolution that will fundamentally change the way we live, work, and relate to one another. As digital transformation leaders, we have opportunities to shape that digital future to create both financial value and human value — balancing doing well and doing good. We must lead differently — but how? In this book, the authors introduce a new leadership model that surfaces the critical challenges digital transformation leaders encounter and the human-centered leadership capabilities that can be used to overcome them.

Using case studies, business paradigms, and new capability models, this book explores the unique responsibilities of digital transformation leadership within five leadership levels:

Digital transformation leaders wrestling with the human issues behind conceiving, developing, and implementing innovation and technology will find a wealth of practical advice, provocative questions, and new thinking about how we lead. How shall we create an equitable digital future for all humans?

Contents:

• Why Human-Centered Digital Transformation Leadership Matters


• The Senior Leadership Group: Leading Meaningful Digital Transformation


• Individual Leaders: Leadership Foundations and Digital Transformation Capabilities


• Formal and Informal Teams: Managing Polarities and Spanning Boundaries


• The Organization: Developing Digital Readiness


• Society: Unseen Consequences and Human-Impact Decision-Making


• Equity, Diversity, and Inclusion in Tech: A Call to Action


• Case Study: Transforming Foster Care


• Case Study: A New Vision of Sustainable Mining


• Our Responsibility to the World


• Human-Centered Leadership Concepts and Definitions

Readership: Executives seeking how-to models and best practices for creating successful digital transformation initiatives; all C-Suite levels particularly Chief Information Officer, Chief Digital Office, Chief Technology Officer, Chief Strategy Officer, and Chief Innovation Officer; leaders involved in digital transformation; technology sector.

‘A must-read for those wanting comprehensive perspectives on the human impact of technological change. The value lies in the practical takeaways derived from real-world cases, interviews and research — guiding what leaders can do at every point of their journey to create a better, more equitable future.’ – Chris Ernst Chief Learning Officer Workday

‘Anyone who is thinking of embarking in a digital transformation project should read ‘Doing Well and Doing Good’ cover to cover. Through engaging graphics, insightful narrative, and real-life examples, it provides a clear, usable, and flexible framework that is applicable to any large project introducing change and transformation into an enterprise.The models presented for the organizational climate prerequisites, the team composition, and the decision-making process help maximize the chances of success of such projects. By outlining their potential socio-economic consequences, the book allows companies and organizations to prepare to the unforeseen impact of their projects on their stakeholders, customers, culture, reputation, and environment.The authors provide a novel perspective to the change management process in digital transformation projects, providing a framework that widens the scope and depth of what Digital Transformation means, something that — in the 21st century — feels both urgent and relevant.’ – Caterina Luppi Chief Information Officer D C Bar and D C Bar Pro Bono Center

‘Transform or die! That is the choice most organizations face when they encounter a powerful disruptive force. Digital technologies, for many organizations is a life-or-death disruption. This book comes along at just the right time. It gives us insightful questions and sound practices to lead towards a purposely designed future. Read it, become a people-centered transformational leader, and then go do it!’ – Andy Billings Head of Profitable Creativity, Electronic Artsand Principal, Future Ready

Key Features:

• Differentiated by its focus on the human-centered leadership, not technology, that enables digital transformation success with a call for digital transformation leaders to balance creating both financial AND human value


• Presents a new overarching model of leadership spanning five levels of an organization, as well as evidence-based leadership concepts and capabilities within each level


• Provides multiple case studies, vignettes, and quotes from digital transformation leaders that illustrate the key challenges and responses of companies who have successfully implemented digital transformation initiatives


• Written for the C Suite and applicable to all levels of leadershipwith practical recommendations for assessing DT readiness and the leadership development investments required to transform their organizations