Ian Palmer & Nishendra Moodley 
Building a Capable State [PDF ebook] 
Service Delivery in Post-Apartheid South Africa

The sustainable development goals signed in 2016 marked a new phase in global development thinking, one which is focused on ecologically and fiscally sustainable human settlements. Few countries offer a better testing ground for their attainment than post-apartheid South Africa. Since the coming to power of the African National Congress, the country has undergone a policy making revolution, driven by an urgent need to improve access to services for the country’s black majority.A quarter century on from the fall of apartheid, Building a Capable State asks what lessons can be learned from the South African experience. The book assesses whether the South African government has succeeded in improving service delivery, focusing on the vital sectors of water and sanitation, energy, roads, public transport and housing. Emphasizing the often-overlooked role of local government institutions and finance, the book demonstrates that effective service delivery can have a profound impact on the social structure of emerging economies, and must form an integral part of any future development strategy.A comprehensive examination of urban service delivery in the global South, Building a Capable State is essential reading for students and practitioners across the social sciences, public finance and engineering sectors.