Auteur: John R Schultz

Sustaining system improvement is the purpose of this book. It is based on years of technical assistance and management experience in a variety of manufacturing, service, and public sector organizatio …

This book explains how to organize and manage modifications during the solution realization phase of problem solving so improvements become the new way of life. The nine steps detailed in the books c …

This book explains how to organize and manage modifications during the solution realization phase of problem solving so improvements become the new way of life. The nine steps detailed in the books c …