Auteur: Noel M. Tichy

Noel M. Tichy– author of the best-selling The Leadership Engine and the Cycle of Leadership– isa professor of organizational behavior and human resourcemanagement at the University of Michigan Business School, where heis director of the Global Leadership Program and the Global Business Partnership. His consulting clients have included Citibank, Exxon, General Motors, Hitachi, IBM, Pepsico, Royal Dutch Shell, and other international corporations. Andrew R. Mc Gill is director of the Global Business Partnership at the University of Michigan Business School, where heis also adjunct associate professor of organizational behavior andhuman resource management. His research focuses on organizationschanging to better serve their customers and he consults widely onthe topic in the health care, financial services, technology, andautomotive industries.