Auteur: Patricia W. Ingraham

Providing important insights into the origins of policy ideas, the qualities and capabilities of leaders, the nature and challenges of large organizational changes, and the complexity of efforts to …

Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and …

The prevailing notion that the best government is achieved through principles of management and business practices is hardly new-it echoes the early twentieth-century "gospel of efficiency" …

The authors of this book contend that the civil service system, which was devised to create a uniform process for recruiting high-quality workers to government, is no longer uniform or a system. Nor …