‘The book is clearly written and includes many examples and analogies to illustrate the authors′ main points. . . .The collaboration presents information useful for setting up an intercultural training program but also helpful for those attempting to ascertain the elements of a good program as well as for those interested in the general subject matter. This work will enhance the collections of libraries that support communication and business programs in particular.’
–The Journal of Academic Librarianship
As societies become more global, acquiring an understanding of other cultures and customs becomes a necessity. It is essential to provide effective training programs whether the association is with culturally diverse people within the same city or country, other countries, or across hemispheres. The only comprehensive guidebook of its kind, Intercultural Communication Training provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches this volume covers, such as assessing needs, establishing goals, and building positive attitudes, apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
This guidebook is an essential tool in designing a training program for scholars, students, counselors, diplomats, social workers, business people, and anyone who needs to increase their knowledge and skills for communication across cultures.
Inhoudsopgave
An Introduction to Programs, Goals, and Needs Assessment for Training
An Introduction to Programs, Goals, and Needs Assessment for Training
Awareness and Knowledge as Content Areas for Intercultural Communication Training
Emotional Challenges
Acquiring Intercultural Communication Skills
Putting the Elements Together
Designing and Administering an Effective Intercultural Training Program
The Evaluation of Training Programs
Issues Affecting the Future of Intercultural Training
Over de auteur
Richard Breslin′s current research focuses on mentoring, cross-cultural training materials and the experiences of business people on overseas assignments. Brislin reviews submissions for over ten professional journals and five major textbook publishers. He develops materials for use in cross-cultural training programs and is the author of a text in cross-cultural psychology. One of his books, ‘The Art of Getting Things Done: A Practical Guide to the Use of Power, ‘ was a Book of the Month Club selection in 1992. His most recent publication is Intercultural Interactions: A Practical Guide, ‘ published by SAGE Publications.
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