Humanware is everything which helps human beings to handle (use and look
after) a product, e.g. controls and indicators, program ergonomy, location
of assembly divisions in parts to be put together, signs and other markings,
instructions, training and technical consultation.
Against the background of how humans behave when handling a product, this
book offers advice and explains principles for suitable design of humanware:
how to analyse needs, design different types of humanware, and test that it
works. A wide range of specific examples are described. Exercises after each
chapter give readers the possibility of trying to solve humanware problems
themselves. Suggested solutions are provided at the end of the book.
The book is intended for practising developers, designers and technical
communicators, and for students of these professions.
Over de auteur
Ulf-L Andersson has worked for 40 years as
consultant and educator. He works with technical information, humanware and
R&D issues within industry, research establishments and universities.
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