This innovative volume presents a cogent case for quality improvement (QI) in behavioral healthcare as ethical practice, solid science, and good business. Divided between foundational concepts, key QI tools and methods, and emerging applications, it offers guidelines for raising care standards while addressing ongoing issues of treatment validity, staffing and training, costs and funding, and integration with medical systems. Expert contributors review the implications and potential of QI in diverse areas such as treatment of entrenched mental disorders, in correctional facilities, and within the professional context of the American Psychological Association. The insights, examples, and strategies featured will increase in value as behavioral health becomes more prominent in integrated care and vital to large-scale health goals.
Included in the coverage:
- Behavioral health conditions: direct treatment costs and indirect social costs.<
- Quality improvement and clinical psychological science.
· Process mapping to improve quality in behavioral health service delivery.
· Checklists for quality improvement and evaluation in
behavioral health.
· Creating a quality improvement system for an integrated care program: the why, what, and how to measure.
· Feedback Informed Treatment (FIT): improving the outcome of psychotherapy one person at a time.
Quality Improvement i
n Behavioral Healthcare gives health psychologists, public health professionals, and health administrators a real-world framework for maintaining quality services in a rapidly evolving health landscape.
Inhoudsopgave
Basic Principles of QI. – What is QI: an overview. – The need for QI in behavioral health. – An overview of QI theory. - The relationship between QI and clinical science. – Apple and QI. – The Toyota way. – QI and cost. – Key Tools in QI. – Measuring satisfaction. – Flowcharts to understand processes. – Run charts, histograms, Pareto diagrams. – Clinical tools. – Cause and effect diagrams. – Checklists. – Benchmarking. – Clinical effectiveness. – Measuring cost. – Project planning. – Applications of QI. – Patient Journey British Health Service. – Intermountain Health Care: Evidence-based care. – QI and substance abuse. – QI and multisystemic therapy. – Integrated care and QI. – Department of Veterans Affairs’ electronic health record. – Qi and training in behavioral health. – QI and SMI. – QI and HMO. – QI and population health. – QI and the APA. – QI and patient feedback. – QI and integrity of research. – QI and correctional mental health. – QI and chronic pain management. –QI and chronic disease management. – Concluding remarks.
Over de auteur
William T. O’Donohue is professor and chairman of the Department of Psychology at the University of Nevada–Reno. For the past 16 years Dr. O’Donohue has directed a free clinic supported by a National Institute of Justice grant which assesses and treats sexually abused children. He regularly testifies as an expert witness in this area and has published numerous books and articles in peer-reviewed journals on adolescent development, child sexual abuse, and forensic psychology. Dr. O’Donohue was an advisor to the DSM-V Work Group on Sexual and Gender Identity Disorders of the American Psychiatric Association and is a member of the Nevada Attorney General’s Victims of Crime Subcommittee.
Alexandros Maragakis, Ph.D. is an Assistant Professor of Psychology at the University of Central Arkansas. He has published numerous articles and book chapters that focus on the integration of primary and behavioral healthcare systems and the utility of quality improvement within thosesettings. His clinical work involves delivering integrated behavioral health services within federally qualified healthcare centers and community mental health clinics.
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