If you need to write a successful software training course and are unsure of how to start, then this book gets right to the point with clear, concise directions for developing an end-user software course. This step-by-step job aid walks you through the process of developing a successful, instructor-led software class. There are many good books on training theory. This book takes a more practical, condensed approach for when you don’t have time to learn training theory. It is based on fifteen years of technical writing and training experience. In under 100 pages, the book guides you through the process of developing an end-user software course using a method that is tested, proven, and based upon sound instructional theory.