Peter A. Frensch & Robert J. Sternberg 
Complex Problem Solving [PDF ebook] 
Principles and Mechanisms

Although complex problem solving has emerged as a field of psychology in its own right, the literature is, for the most part, widely scattered, and often so technical that it is inaccessible to non-experts. This unique book provides a comprehensive, in-depth, and accessible introduction to the field of complex problem solving. Chapter authors — experts in their selected domains — deliver systematic, thought-provoking analyses generally written from an information-processing point of view. Areas addressed include politics, electronics, and computers.