Autor: Anthony Lloyd

As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, …

As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, …

As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of 'affective labour’. …

As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. …

This book asks whether the decision to lock down the world was justified in proportion to the potential harms and risks generated by the Covid-19 virus. Drawing on global, empirical data, it explores …

Making Sense of Ultra-Realism offers readers a unique insight into one of the most significant theoretical advances in 21st century criminology. Drawing upon popular films and television series, …

Making Sense of Ultra-Realism offers readers a unique insight into one of the most significant theoretical advances in 21st century criminology. Drawing upon popular films and television series, …

Based upon global data and following on from  Lockdown: Social Harm in the COVID-19 Era, this book discusses the rise of surveillance capitalism and new forms of control and exclusion …