This book will help the reader’s team when confronted with complex, error-prone or ambiguous situations by providing concrete steps based on evidence and best practices in the application of Crew Resource Management (CRM) skills. The reader will learn how to determine the situation, communicate clearly and concisely, feel safe to ask questions and be assertive when safety is an issue, and to support each other in preventing, avoiding or mitigating errors and threats. They will learn how to develop a CRM-embedded plan and briefing, as well as how to debrief their actions to constantly improve.This book emphasizes applications of CRM in the healthcare profession, combines best practices from multiple industries with latest research, and provides concrete techniques applicable in the real world. It also employs dialogue-based examples written by healthcare professionals and based on actual clinical scenarios, allowing the reader to analyze real-time situations.
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