Communication is the bedrock of our interactions, yet few of us are taught to talk and listen in a way that fosters clarity and connection. Too often, our communication habits lead to misunderstandings, bruised feelings, damaged relationships, and avoidable conflict.
Let’s Talk aims to change that. This practical guide gives you a wealth of skills you can use right now to improve your everyday conversations with loved ones, colleagues, and friends-no matter what you’re talking about.
These skills will help you:
• Address challenging topics with less stress and anxiety.
• Feel more confident expressing yourself.
• Influence others in respectful ways.
• Reduce friction in personal and professional relationships.
• Handle conflicts more constructively and with less messy fallout.
• Understand others more easily.
• Offer helpful support during tough times.
Drawing from psychology, sociology, learning theory, and spiritual traditions, Mudita Nisker and Dan Clurman’s unique, comprehensive approach to one-on-one communication is designed to be highly effective, yet easy to understand and to use.
Let’s Talk invites you to transform the way you relate to others-one conversation at a time.
Spis treści
Communication Skills Master List
Foreword by Joseph Goldstein
Introduction: A New Approach to Person-to-Person Communication
Part I: Foundations
Chapter 1 How Communication Goes Awry
Chapter 2 How Skillful Communication Can Help You
Chapter 3 Set Yourself Up for Learning
Part II: Skills
Chapter 4 Talking and Listening: Two Sides of a Conversation
Chapter 5 Reflective Listening: The Gift of Understanding
Chapter 6 Absolute and Relative Beliefs: Undercurrents of Communication
Chapter 7 Assumptions: Check Your Thinking
Chapter 8 Shifting the Blame Mindset: Recognizing Multiple Influences
Chapter 9 Problem-Solving: Are We in This Together?
Chapter 10 Self-Talk: Changing Unhelpful Thinking
Chapter 11 I-Language: Go Beyond Your Projections
Chapter 12 The Complete Message: Details That Make a Difference
Chapter 13 Framing Your Message: Setting Up Your Conversation
Chapter 14 Managing Conflict: Skills for Navigating Disagreements
Part III: Applications and Additional Information
Chapter 15 Conflict Management for Couples: More Skill, Less Fallout, Closer Relationships
Chapter 16 Applications for Parents: Communication Intelligence Meets Emotional Intelligence
Chapter 17 Health Challenges: Skillful Support for Tough Times
Chapter 18 Diversity and Social Context: Recognizing and Respecting Differences
Chapter 19 Electronic Communication: Where Conversation Meets Technology
Conclusion: The Spiritual Side of Our Approach
Appendix: Nonverbal Communication
Notes
Recommended Resources
Acknowledgments
About the Authors
O autorze
MUDITA NISKER & DAN CLURMAN have been teaching interpersonal communication to individuals and companies for more than 35 years. They live in the San Francisco Bay Area. For more, visit letstalkmethod.com.
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