Moira Bent is Faculty Liaison Librarian & National Teaching Fellow at Newcastle University and is one of the authors of the 2007 Facet book, Providing Effective Library Services for Research.
2 Ebooki wg Pat Gannon-Leary
Pat Gannon-Leary & Michael McCarthy: Customer Care
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternativ …
EPUB
Angielski
DRM
€66.99
Jo Webb & Pat Gannon-Leary: Providing Effective Library Services for Research
The information needs of researchers and the ways in which the quality of information provision can be enhanced for researchers are currently a focus of attention globally, and are major priorities f …
PDF
Angielski
DRM
€89.99
