The intention of this book is to provide a general guide and only concentrate on the one subject: that of improving performance, leading to enhanced profit in the private sector and best value in the public sector. The book is written from two very different perspectives; from that of a manual worker and from the viewpoint of a manager having the responsibility of improving the performance of their organization. The examples of performance improvement are based on the authors own practical experience. He has also taken the opportunity to dispel some of the myths and cliche that have been established in relation to performance improvement over the years. He develops the argument that most work is undertake in sequence and the pursuit of productivity improvement is counterproductive and would be at a considerable cost to any business. The true path to increased performance in these circumstances is the identification and reduction of the throughput restraints in the business.
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