Progressive Management 
Improving TSA’s Public Image: Customer-Focused Initiatives to Encourage Public Trust and Confidence – Training, Messaging, Wait Times, Social Media, Guestology, Security, Crisis Communications [EPUB ebook] 

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Language English ● Format EPUB ● ISBN 9781311585509 ● Publisher Distributed via Smashwords ● Downloadable 3 times ● Currency EUR ● ID 9652958 ● Copy protection Adobe DRM
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