Autor: Ann Howard

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It …

‘Just-in-time’, ‘total quality management’, ‘lean manufacturing’, ‘call centres’, ‘team work’, ‘empowerment’ – most people inbusiness have heard these buzz words, often offered as a panacea toall …