B.S. Dhillon 
Human Reliability, Error, and Human Factors in Engineering Maintenance [PDF ebook] 
with Reference to Aviation and Power Generation

Of the billions of dollars spent on plant management and operation annually, an estimated 80% of the total amount is spent to rectify the chronic failure of systems, machines, and humans. Although information on human reliability, error, and human factors in engineering maintenance is scattered throughout journals and proceedings, no single resourc