Autor: D. Quinn Mills

Apoio
D. QUINN MILLS is Alfred J. Weatherhead, Jr. Professor of Business Administration at Harvard Business School, where he teaches about leadership, strategy, organizations, and human resources. Mills previously taught at MIT”s Sloan School of Management. From 1967 through 1974, he had overall responsibility in the U.S. government for wages and prices in the construction industries, constituting about 14% of U.S. GDP.A prolific author, his books include eLEADERSHIP: Winning in 21st Century Business, and Broken Promises: An Unconventional View of What Went Wrong at IBM, a book that helped define strategies that were later used to turn IBM around.In the early 1980s, he was among the first to examine the effects of demographics on management and consumption. He studied the baby boomers in his book Not Like Our Parents: How the Baby Boom Generation Is Changing. His 1991 book Rebirth of the Corporation helped trigger the movement from management to leadership, and his 1994 book The GEM Principle helped establish the empowerment approach to management.Mills advises major corporations and consulting firms, and has been widely quoted in leading U.S. media, from The New York Times, The Wall Street Journal, and BusinessWeek to NBC”s Today Show. He is a Fellow of The National Academy of Human Resources.




3 Ebooks por D. Quinn Mills

Alexander H. Kracklauer & D. Quinn Mills: Collaborative Customer Relationship Management
Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimac …
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