FLAVIO MARTINS is the Vice President of Operations and Customer Support at DigiCert, Inc., an organization famous for customer service in the encryption industry. A customer service fanatic at heart, he pens the popular blog WinTheCustomer!
3 Ebooks por Flavio Martins
Flavio Martins: Win the Customer
Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated or outdone is the unique, outstanding c …
EPUB
Inglês
DRM
€9.99
Pablo Castells & Nicola Ferro: Advances in Information Retrieval
This two-volume set LNCS 12035 and 12036 constitutes the refereed proceedings of the 42nd European Conference on IR Research, ECIR 2020, held in Lisbon, Portugal, in April 2020.* The 55 full papers p …
EPUB
Inglês
DRM
€57.17
Pablo Castells & Nicola Ferro: Advances in Information Retrieval
This two-volume set LNCS 12035 and 12036 constitutes the refereed proceedings of the 42nd European Conference on IR Research, ECIR 2020, held in Lisbon, Portugal, in April 2020.* The 55 full papers p …
EPUB
Inglês
DRM
€114.90
