As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies.
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Língua Inglês ● Formato PDF ● Páginas 144 ● ISBN 9781420064667 ● Editora CRC Press ● Publicado 2008 ● Carregável 3 vezes ● Moeda EUR ● ID 4116036 ● Proteção contra cópia Adobe DRM
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