This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.
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Língua Inglês ● Formato EPUB ● Páginas 372 ● ISBN 9781000935288 ● Editor Jean Paolo G. Lacap & Vinod Kumar Shukla ● Editora Apple Academic Press ● Publicado 2024 ● Carregável 3 vezes ● Moeda EUR ● ID 9496107 ● Proteção contra cópia Adobe DRM
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