The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need to understand the patterns of response that people express and to customize intervention strategies to help them make the transition. People can pass through a given response stage and move to one that is more effective–especially if you provide timely intervention and support. This guidebook will help you understand how people, including yourself, are responding to change and what you can do to help them move forward.
Tabela de Conteúdo
7 Change Happens8 Understanding the Dynamics10 Responses to Change13 Making the Transition16 Who Needs What?17 What to Look for and How to Help24 Assessment and Intervention29 Going Forward30 Suggested Readings30 Background31 Key Point Summary
Sobre o autor
This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, sinceits inception in 1970, through its research and educationalactivity conducted in partnership with hundreds of thousands ofmanagers and executives. Much of this knowledge is shared-in a waythat is distinct from the typical university department, professional association, or consultancy. CCL is not simply acollection of individual experts, although the individualcredentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and workingtogether to understand and generate practical responses to today’sleadership and organizational challenges.The purpose of the series is to provide managers with specificadvice on how to complete a developmental task or solve aleadership challenge. In doing that, the series carries out CCL’smission to advance the understanding, practice, and development ofleadership for the benefit of society worldwide.Kerry A. Bunker is a Senior Fellow at CCL’s Greensborocampus. He is the manager of the Awareness Program for Executive Excellence (APEX) and Leading People through Transition. He has a Ph.D. in industrial and organizational psychology from the University of South Florida.
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