Lee N. Vanden Heuvel & Donald K. Lorenzo 
Root Cause Analysis Handbook [EPUB ebook] 
A Guide to Efficient and Effective Incident Investigation

List of Figures List of Tables List of Acronyms Foreword Background The SOURCE™ Methodology (Seeking Out the Underlying Causes of Events) Scope of the Handbook Contents of the Handbook NOTE: Every Section concludes with a Summary Section 1: Basics of Incident Investigation Section 2: Initiating Investigations Section 3: Gathering and Preserving Data Section 4: Analyzing Data Section 5: Identifying Root Causes Section 6: Developing Recommendations Section 7: Completing the Investigation Section 8: Selecting Incidents for Analysis Section 9: Data and Results Trending Section 10: Program Development Section 11: Contents of Companion Downloadable Resources APPENDICES Appendix A: Glossary Appendix B: Cause and Effect Tree Details Appendix C: Timeline Details Appendix D: Causal Factor Charting Details Appendix E: Root Cause Map TM Guidance Appendix F: SOURCETM Investigator’s Toolkit Download Table of Contents Pocket Guide to Incident Investigation/Root Cause Analysis Index of Incident Investigation Forms, Checklists, and Support Materials Responsibilities of the Team Leader Investigator’s Log Simple Investigation Plan Detailed Investigation Plan Investigation Data Needs Form xiv ABS Consulting ROOT CAUSE ANALYSIS HANDBOOK Investigation Data Needs Checklist Initial Incident Scene Tour Checklist List of Contacts List of Meeting Attendees Interview Scheduling Form Initial Witness Statement Interview Preparation and Documentation Form Interview Documentation Form Physical Data Analysis Plan – Parts Analysis Physical Data Analysis Plan – Sample/Chemical Analysis Guidelines for Collecting Paper Chart Data Photography Guidelines Photographic Record Position Data Form Data Log Form Data Correspondence Log Data Tracking Form Procedure for Creating a Cause and Effect Tree Testing an OR Gate Testing an AND Gate Procedure for Creating a Timeline Building a Timeline from Witness Statements Procedure for Creating a Causal Factor Chart Building a Causal Factor Chart from Witness Statements Root Cause Map TM Causal Factor, Root Cause, and Recommendation Checklist Root Cause Summary Table Form Instructions for Completing the Incident Investigation Report Form Incident Investigation Report Form Report and Investigation Checklist Open Issues Log List of Figures by Section and Appendix How to Get Your Free Download About the Authors

David A. Walker has been working in the risk management, process safety, loss prevention, incident investigation/root cause analysis, system reliability, and asset integrity management fields for more than 20 years. He is Vice President of Public Sector for ABS Consulting. He is also an instructor for (1) ABS Consulting Training Services, (2) professional societies such as the American Society of Mechanical Engineers and the American Institute of Chemical Engineers Center for Chemical Process Safety, and (3) specialized centers at universities.