Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers.
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Formato PDF ● Páginas 448 ● ISBN 9781134498581 ● Editor Maureen Dollard & Anthony H. Winefield ● Editora CRC Press ● Publicado 2003 ● Carregável 3 vezes ● Moeda EUR ● ID 7166315 ● Proteção contra cópia Adobe DRM
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