Michael A. Crew & Paul R. Kleindorfer 
Progress toward Liberalization of the Postal and Delivery Sector [PDF ebook] 

Universal Service Obligation.- The Welfare Effects of Entry and Strategies for Maintaining the USO in the Postal Sector.- Universal Service Obligations in the Postal Sector.- Profitability of the Universal Service Postal Provider Under Entry with Economies of Scale in Collection and Delivery.- On the Use of Cost Functions in the Assessment of the Impact of Liberalization on Postal Universal Service Burden.- Questioning the Monopoly-Supported Postal USO in Developing Countries.- Estimating the Net Cost of the.- Assessing the Cost of the Portuguese Postal Network.- Access and Worksharing.- Establishing Non-uniform Access Prices in the UK.- Worksharing: How Much Productive Efficiency, at What Cost and at What Price?.- Regulating Access to Stimulate Competition in Postal Markets?.- Enhancing Competition by Unbundling the Postal Administration.- Liberalization and Quality of Service.- The Economic Implications of Quality of Service Regulation in a Liberalized Postal Market.- Estimation of Consumers’ Willingness-to-pay for Quality of Service in Post.- Pricing Issues.- Pricing and Welfare Implications of Alternative Approaches to Setting Price Controls in the Postal Sector.- Pricing the Last Mile in the Postal Sector.- Demand Studies.- Forecasting Swiss Mail Demand.- Generational Analysis of Mail Users.- Legal and Regulatory Issues.- The New EC Framework for State Aid to Public Service and the Postal Sector.- Postal Services Regulation In Europe.- Benefit-Cost Regulation of Negotiated Service Agreements.- The “Real” Graveyard Spiral.- Postal Reform in Japan.- Competition Structure and Future Postal Reform in Japan.- The Privatization of Japan Post.