Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identify
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Língua Inglês ● Formato PDF ● Páginas 400 ● ISBN 9781466573000 ● Editora EFPL Press ● Publicado 2013 ● Carregável 6 vezes ● Moeda EUR ● ID 2829808 ● Proteção contra cópia Adobe DRM
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