A woman is operated on while she”s awake…
A plane runs out of gas while circling an airport for 30 minutes…
A passenger liner is mistaken for an enemy fighter and shot down…
A company invests in a new system that will cost them money…
What do these failure have in common? How can we prevent them from happening again?
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Formato PDF ● Páginas 136 ● ISBN 9781410618481 ● Editora CRC Press ● Publicado 2007 ● Carregável 3 vezes ● Moeda EUR ● ID 4112916 ● Proteção contra cópia Adobe DRM
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