Lavinia Bracci is founder and director of Siena Italian Studies (SIS) and the International Center for Intercultural Exchange. She is co-author of L”educazione riflessiva interculturale: L”approccio FICCS allo studio della lingua e cultura italiana, a book on the FICCS (Full-Immersion: Culture, Content and Service) instructional approach that she developed with the core team of instructors at SIS for the development of reflective intercultural competence. She has also published articles on language learning and intercultural competence development, as well as an Italian language text called Dimmi Tutto!Nevin C. Brown has worked with several US-based education organizations in the fields of urban and international education as well as urban policy. He has also recently served in leadership roles for the International Partnership for Service-Learning and Leadership. Nevin has published numerous articles in the areas of higher education, global civic engagement and service-learning. As Senior Fellow at the International Center for Intercultural Exchange, he contributes to the development of publications, conferences and related initiatives regarding intercultural exchange and service-learning.Eliza J. Nash is a founding partner of Nove Culturae Ventures LLC, and the Associazione Culturale Ulisse, both of which collaborate with the International Center for Intercultural Exchange to organize study and cultural experiences in Siena, Italy. She is currently Intercultural Development Coordinator at the International Center for Intercultural Exchange, working on the development and implementation of future study programs, conferences and publications. She has most recently co-authored and published an article with Lavinia Bracci regarding intercultural competence development.