Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.
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Língua Inglês ● Formato EPUB ● ISBN 9781466638976 ● Editor Patricia & Robert D. ● Editora IGI Global ● Publicado 2013 ● Carregável 3 vezes ● Moeda EUR ● ID 8055884 ● Proteção contra cópia Adobe DRM
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