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Paul Greenberg
CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century [PDF ebook]

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Capa do Paul Greenberg: CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century (PDF)

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.

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Língua Inglês ● Formato PDF ● Páginas 688 ● ISBN 9780072264401 ● Editora McGraw-Hill Education ● Publicado 2004 ● Carregável 6 vezes ● Moeda EUR ● ID 2256149 ● Proteção contra cópia Adobe DRM

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