This book succinctly presents new methodological principles that
will help you raise the quality of your valuable production to
enhance your competitiveness. The concepts and models of principles
of actions presented result from over 20 years of the author
observing the ways in which companies of all sizes and in all
sectors use specific mechanisms of quality production to give rise
to long-lasting competitive factors. You’ll find practical
guides that will help you better understand and strengthen your
approaches to create new competitive edges, based on your
employees’ culture of quality.
Sobre o autor
Pierre Maillard has a Ph D in Mathematics and works as a Consultant specializing in innovation process quality management, strategic management of quality, improving the efficiency of service quality and the development of medical equipment.
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