Ralf Heib & Helmut Kruppke 
E-Government [PDF ebook] 
Prozessoptimierung in der offentlichen Verwaltung

The ongoing deregulation and liberalization of worldwide air transport markets confronts airport planners with an increasingly problematic context. On the one hand, the capital intensive, large-scale …

The debate over the imposition of sanctions against South Africa indicated that economic sanctions had become a controversial feature of the international political scene. This book, first published …

If you’ve driven on a Smart motorway and enjoyed steady, hassle-free progress rather than the stop-start of old, you are experiencing lean in action. Instead of the traditional battle for space, the …

This book reveals a unique formula for successful leadership. It is based on a ten-week leadership training programme which reached the finals of the UK National Training Awards. Condensed into ten e …

This title was first published in 2003. Bringing together contemporary innovation pattern theories inspired by the two original patterns developed by Joseph A. Schumpeter, this book develops an innov …

As our dependence on and need for abundant energy grows, it becomes increasingly important for engineers and managers to develop and maintain energy efficient systems and build effective energy manag …

During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle …

This unique book combines a colourful history of Bolivian politics with some of the most advanced quantitative techniques yet developed for socio-political risk analysis. This is the story of how a f …

Air cargo is a key element of the global supply chain. It allows outsourcing of manufacturing to other countries and links production in both multinational and smaller enterprises. It has also been t …

First published in 1982. In this volume we present a collection of original papers, edited by Arvind N. Das, on agrarian movements in the populous Indian state of Bihar. These movements are traced fr …