Drawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion.
The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator ñ from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administration, planning, and management students.
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Tabela de Conteúdo
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- Chapter One: Human Services Management in Perspective
- Chapter Two: The Case Method
- Chapter Three: Case
- An Accounting Clerk for DSS
- Status Quo Leadership
- Developing an Information System
- New Kid on the Block
- Breaking Up Is Hard to Do
- The Rice War
- Which Side Are You On?
- The Battered Womenís Shelter of Aiken County
- Planning and the Politics of Inclusion
- The Hit Man
- Staffing a Planning Committee
- The Politically Correct Candidate
- Whoís the Boss?
- New Directions
- Whose Values: The Politics of Planning
- A Problem Within
- A Sexual Harassment Complaint
- Inertia on the Board
- The Price of Serving
- ìCreativeî Grant Writing for Survival
- Too Many Chiefs
- Staff Meetings at Senior Citizen Centers of the Valley, Inc.
Preface
Acknowledgments
Index of Cases
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Língua Inglês ● Formato PDF ● Páginas 130 ● ISBN 9780826197849 ● Tamanho do arquivo 12.0 MB ● Editora Springer Publishing Company ● Publicado 1994 ● Edição 1 ● Carregável 24 meses ● Moeda EUR ● ID 5848053 ● Proteção contra cópia Adobe DRM
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