Rick Hood 
Complexity in Social Work [EPUB ebook] 

Introduction: What is complexity?
PART ONE: WORKING WITH COMPLEX CASES
Chapter 1: Understanding complex needs
Chapter 2: Managing uncertainty, volatility and drift
Chapter 3 : Making decisions and judgements
Chapter 4 : Building and maintaining relationships
Chapter 5: Reflecting on practice
Chapter 6 : Working interprofessionally
PART TWO: ENGAGING WITH COMPLEX SYSTEMS
Chapter 7: Addressing complexity in research and evaluation
Chapter 8 : Organising services to manage complexity
Chapter 9: Developing policies for social problems
Conclusion: Final reflections

Rick Hood is a registered social worker and Professor of Social Work in the Department of Social Work and Social Care at Kingston University. He studied modern languages at Cambridge University and spent a number of years doing youth and community work in Germany and France before training and practising as a social worker in South London. Most of his teaching and research has been in the field of children′s social care, covering topics such as complexity, inequality, assessment and decision-making, reunification from care, interprofessional working, domestic abuse and child protection, and the inspection of services.