Ron Basu & J. Nevan Wright 
Total Operations Solutions [PDF ebook] 

Apoio

Total Operations Solutions builds on concepts that were introduced in ‘Total Manufacturing Solutions’, Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.
The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.
Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.

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Formato PDF ● Páginas 224 ● ISBN 9781136354540 ● Editora Taylor and Francis ● Publicado 2006 ● Carregável 6 vezes ● Moeda EUR ● ID 2491150 ● Proteção contra cópia Adobe DRM
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