Sandy (Retired Counselor Educator and Professional Counselor) Magnuson & Ken (Retired Counselor Educator and Professional Counselor) Norem 
Essential Counseling Skills : Practice and Application Guide [PDF ebook] 
Practice and Application Guide

Essential Counseling Skills: Practice and Application Guide offers practical, step-by-step guidance for developing and applying the skills necessary for careers in counseling. Using the metaphor of a professional journey, this guide provides commentary and background information throughout, as readers are directed in their development of such key counseling skills as empathy, building relationships, case conceptualization, and facilitating change. Deep reflection is further encouraged at every key stage through the integration of theory with a wealth of applied exercises and examples.