‘A crucial tool for all Change Leaders.’ – Ket Patel
Organization change can be messy. Much of what matters takes place under the surface, and overlooking these hidden factors – as most change programmes do – too often results in failure and frustration. What’s the answer? More thoughtful conversation, inquiry and storytelling, which enable leaders to understand more fully what is happening under the surface in their organization and have better communication and engagement with their teams.
Based on her academic research and over 25 years of consultancy practice, Dr Susanne Evans’ Change Stories approach enables leaders and change practitioners to have more meaningful conversations about change, create stories that can reduce resistance to change and increase engagement, and ultimately ensure the benefits of a change programme are realized.
This is a complete guide to building storytelling, inquiry and conversation into your everyday practice, including step-by-step guides, templates and case studies.
Tabela de Conteúdo
- Cover Page
- Praise for Change Stories
- Title Page
- Copyright Page
- Dedication
- Contents
- Foreword
- Acknowledgements
- Introduction
- Part I: Change can be difficult but it doesn’t have to be
- Chapter 1: The history (and reality) of change management in organizations
- Chapter 2: Leading change differently using stories
- Part II: The Change Stories® ARIAS Model
- Chapter 3: Attention
- Chapter 4: Reflection
- Chapter 5: Inquiry
- Chapter 6: Appreciation
- Chapter 7: Storytelling
- Part III: Building your change story
- Chapter 8: Story finding
- Chapter 9: Story making
- Chapter 10: Story performing
- Chapter 11: Story honing
- Chapter 12: Concluding this story and taking action
- About the author
- Endnotes
- Index
Sobre o autor
Dr Susanne Evans is an organization change consultant and researcher on a mission to change the way that transformations are managed. Having spent 10 years in Big 4 consultancy firms, she saw first-hand how difficult it was to achieve the benefits of large-scale transformation programmes. Her Ph D research focused on the role of stories in transformation and she distilled both this research and her 25 years of hands-on consultancy experience to create the Change Stories TM approach, enabling her clients to use stories, ask questions and have powerful conversations to drive change. As well as writing and speaking regularly for platforms such as the Change Management Institute, Business Transformation Network and Enterprise Nation, Susanne also hosts open storytelling workshops, supporting people in writing a compelling story for themselves. She is the host of the popular Change Stories podcast, in which guests share ideas for improving the way that changes are managed in organisations.
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