In today’s competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted
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Língua Inglês ● Formato PDF ● Páginas 513 ● ISBN 9781482231434 ● Editora CRC Press ● Publicado 2014 ● Carregável 3 vezes ● Moeda EUR ● ID 3553920 ● Proteção contra cópia Adobe DRM
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