This book presents the latest on the theoretical approach of the contemporary issues evolved in strategic marketing and the integration of theory and practice. It seeks to make advancements in the discipline by promoting strategic research and innovative activities in marketing. The book highlights the use of data analytics, intelligence and knowledge-based systems in this area. In the era of knowledge-based economy, marketing has a lot to gain from collecting and analyzing data associated with customers, business processes, market economics or even data related to social activities. The contributed chapters are concerned with using modern qualitative and quantitative techniques based on information technology used to manage and analyze business data, to discover hidden knowledge and to introduce intelligence into marketing processes. This allows for a focus on innovative applications in all aspects of marketing, of computerized technologies related to data analytics, predictive analytics and modeling, business intelligence and knowledge engineering, in order to demonstrate new ways of uncovering hidden knowledge and supporting marketing decisions with evidence-based intelligent tools.
Among the topics covered include innovative tourism marketing strategies, marketing communications in small and medium-sized enterprises (SMEs), the use of business modeling, as well as reflecting on the marketing trends and outlook for all transportation industry segments. The papers in this proceedings has been written by scientists, researchers, practitioners and students that demonstrate a special orientation in strategic marketing, all of whom aspire to be ahead of the curve based on the pillars of innovation. This proceedings volume compiles their contributions to the field, highlighting the exchange of insights on strategic issues in the science of innovation marketing.
Cuprins
Preface: Proceedings of the 4th International Conference on Strategic Innovative Marketing (IC-SIM 2015).- Part I: 2nd Symposium on Transportation Marketing: Trends and Future Directions.- Ambient Media in the View of the General Public and Their Relation to This Communication Form.- Generation Y Marketing – The Path to Achievement of Successful Marketing Results Among the Young Generation.- Blueprinting an Event & Tourist Service Marketing Strategy: The Case of the SMF Greek Tourism Small Scale Sport Event.- The Role of Gender in the Construction of Self Through Fashion Brands.- Bologna Tools to Promote Skills and Competences in Higher Education: The Greek Context.- Core Skills as Marketing and Management Tools: Evidence from the Tourism Sector.- Part II: 5th Symposium on Management Challenges (IANOS): Crisis Kills or Links? .- Knowledge Management and Employee General Competencies in Accounting Firms.- Personal Characteristics and Job Satisfaction of Greek Banking Employees.- Social Networking Sites’ Usage in a Period of Crisis: A Segmentation Analysis of Greek College Students.- Personal Characteristics and Organizational Culture of Greek Banking Employees.- Sustainability, Social Marketing & Host Attitudes About Tourism in the City of Larissa.- Led to Change or Change to Lead? .- Part III: 3rd Destination and Cultural Marketing Symposium: Trends and Future Outlook.- An Innovative Promotional Tactic to Enhance TV Viewership Using Social Media.- Branding in the New Museum Era.-E-marketing in the Hotel Industry: Marketing Mix Strategies.- IMC Strategies of Festivals in Destination Branding.- Tourism Innovation: Theoretical and Empirical Review.- The Communication Role of the ‘Imagined Communities’ in the Promotion of International Events.- E-Services Development in the Collaborative World.- Business Transformation Through Service Science: A Path for Business Continuity.- The Concept of Corporate Reputation Assessment Model – the Stock Market Investors Perspective.- How Nonprofit Organizations in Greece Are Using Facebook as a Public Relations Tool.- Specifics of Marketing in the Process of Reintegration of Slovak Researchers.- Eye Tracking Measuring of Visual Perception of Erotic Appeals in the Content of Printed Advertising Communicates and Analysis of Their Impact on Consumers.- Perceived Behavioural Control in the Theory of Planned Behaviour: Variability of Conceptualization and Operationalization and Implications for Measurement.- The Cultural Organizations’ Revival Lies in the Use of Business Management Strategy: The Case Study of Greek Local Cultural Organizations.- Priming Effects On Cross Cultural Business Ethical Perceptions.- Part IV: 2nd Marketing Communication in SMEs.- Understanding Journalists on Twitter: The Czech Case.- The Relation of Knowledge Management and Marketing Communication of Small and Medium-Sized Producers in the Segment of Outdoor Clothing in the Czech Republic.- Reverse Logistics in Marketing Campaigns.- Part V: 2nd Marketing in Entrepreneurship.- Competitive Strategies and Managers’ Perceptions in Greek Food Manufacturing Firms.- The Perception of Warning Signs at Different Cultures.- Humor – The Strongest Emotional Appeal in Advertising.- The Links Among Quality, Service Recovery, Value, Loyalty on the Internet.- Part VI: Business Modelling.- Water Footprint Mitigation Strategies for Agrifood Products: The Application of System Dynamics in Green Marketing.- The Role of Perceived Risk in Online Information Search and Pre-purchase Alternative Evaluation of Products with Significant Experiential Attributes.- Electricity Pricing Mechanism in a Sustainable Environment: A Review and a System Dynamics Modelling Approach.- Strategic Communication Process for Sustainable Entrepreneurial Environment in Nonprofit Organizations.- Corporate Competitiveness based on Sustainability and CSR values: Case studies of Spanish MNCs.- Motivations for Participation and E-Wom Among Supporters of Crowdfunding Campaigns.- Changes in the Legal System of the Nongovernmental Organizations in the Czech Republic and the Possibilities for Innovation of Communication Policy in the Non-Profit Sector.- Environmental Reporting as a Part of a Marketing Communication.- Corporate Social Responsibility and Financial Performance within the Business Sector in Greece.- Part VII: Healthcare Services: Special Aspects and Challenges in an Evolving Environment.- Management of Medical Crisis Events Using ICT Tools.- Long-Term Cancer Patient Care: “New Insight on Training Needs for Health Professionals in Today’s Greece” .- Leadership Capabilities and Their Effect on Job Performance, an Approach in Health Care Sector.- Medical Brain Drain in Debt-Stricken Greece: Is There a Way to Address it? .- The Importance of Family Planning and the Development of a Robust Network of Relative Centers in the Greek National Health System.- Assessment of Inhabitants’ Health Care Needs in Local Community.- Innovation and Knowledge-Based Entrepreneurship.- The Role of Marketing Interventions in Fostering the Diffusion of Green Energy Technologies.- Analysis of the Characteristics of Knowledge-Intensive Firms in Greece.- A Comparative Analysis of Knowledge-Based Firms In High-Tech Sectors and Knowledge Intensive Business Services.- Reporting of Human Capital as One of the Corporate Social Responsibility Areas.- Part IX: Strategic Marketing of Heritage, Cultural and Architectural Tourism.- Food Experiences: The Oldest Social Network….- Tourism Events: the SATA Rallye Azores in Facebook and Twitter.- Cultural Festivals on Sites of Cultural Heritage as a Means of Development of Alternative Forms of Tourism.- Regional Museums as Centers of Strengthening the Local Cultural Identity and as Tourist Attraction: The Case Study of the Display and the Educational Pro-Gram of the Archaeological Collection of Thespies (Biotia, Greece) .- Cultural Policy and Marketing Management: The case study of New Museum of Acropolis.- Part X: Symposium on Business Informatics and Modelling.- Information Systems Engineering and Knowledge-Based Enterprise Modelling: Towards Foundations of Theory.- Modeling the Promotion Process of Academic Conferences Through Social Media.- Merchandising IT Products via Social Networks: Modeling and Simulation of the Procedures.- The Contribution of Social Media in the Management of Social Relations with Customers: Modelling and Simulation of the Problem.- Modeling of Market Segmentation in Social Networks and Media.- Modeling of B2C Communication Strategies in Electronic Commerce.- Robots in the Hospital Setting: A Case Study.- A Case Study on the Use of 3d Printing Technologies in an Educational Institution.- Information Systems Phases and Firm Performance: A Conceptual Framework.- Complex Dynamics of Single Agent Choice Governed by Dual-Channel Multi-Mode Reinforcement Learning.- Blended Learning and Business Modeling in Technical Translation Studies.- Creation Technologies for Smart Hypertextual Tutorials in Intercultural Educational Space.- The Use of Individual Learning Styles in E-Learning.- On Communicative and Didactic Aspects of Mapping An Individual Study Pathway in Electronic Educational Environment.- The Information Communication Technology (ICT) in the Open and Distance Learning (ODL): A Tool with Potentials in the Field of Education; The Case Study of Greek Educational Institutes.- Instrument of Coordination of Social Groups for Effectiveness Increase in Smart Education’ Paradigm.- Legal Aspects Use of Educational and Scientific Information Has Posted on the Internet for Organizing E-Learning on the Example of Russia.- Protection of Confidential Information in Educational Information Environments.- Best Practices for a Scientific Seminar in Business Process Management for Master Students at Russian University.- Part XI: Symposium on Integrated Information.- The Communication Role for the Applying of Anchoring Pricing in the Information Sector.- An Analytical Framework for the Analysis of an Information Economy.- The Use of Social Media for Private Concerns in Organizations: An Interview Study.- Toward an Integrated Approach to Information Management: A Literature Review.- Assessing Library Anxiety in Undergraduate Students Using the Greek Library Anxiety Scale (G-Las) .- Retrieval and Dissemination of Information in Distributed and Wireless Environments.- The Design of a Knowledge Base for the Prevention of Bullying in Elementary School.- Information Technology Literacy for Deaf and Hard of Hearing Students in Higher Education.- A Framework for Communities of Practice in Radiotherapy.- Integration of Descriptive and Spatial Data to Rank Public Buildings According to Their Exposure to Landslide Hazard.- Integration of Descriptive and Spatial Data to Rank Public Buildings According to Their Exposure to Landslide Hazard: A Case Study.- Hypatia Digital Library: A Text Classification Approach Based on Abstracts.- Reading Clubs: Current Trends and the Case of Greece.
Despre autor
Dr. Androniki Kavoura is an Associate Professor and Head, Department of Marketing, Technological Educational Institute of Athens, Greece. She completed her MSc in Media Management, University of Stirling, Scotland, UK and her Ph D on Communication and Culture, University of Stirling, Scotland, UK. She has participated on research projects and her research interests include qualitative communication research methodologies, branding, advertising, tourism and culture. Her published work is associated with the role of communication in the marketing and advertising of services, cities, regions with the use of social media and other electronic means. She is member of the Editorial Board of many journals in communication, advertising, business and marketing.
Dr. Damianos P. Sakas is a member of the educational personnel of the University of Peloponnese. In the past, he has served in the Communications office of the Prime Minister of Greece, and he was responsible for part of the mass media-related communications policy. He has academic background and previous experience in SA Companies, in relation to the Administration of Enterprises. He held a position in oligopoly as well as in large international companies, always as a Decision Maker. His career experience in management matters, combined with his academic background, helped him to acquire experience which he tries to transform into scientific research. His research interests are Strategic Negotiation, Business Communication, Strategic and Management, Dynamic Simulation Models, Computational Methods.
Dr. Petros Tomaras is a full Professor of Marketing in the Marketing Department at Technological Educational Institution (TEI) of Athens Greece and a member of the Council TEI of Athens. He has academic and professional background and previous experience in Business and Organizations of the public sector. He is the author of four Marketing books and coauthor in two more. His main research interests are in the fields of the Marketing and Marketing Research. His articles have appeared in Procedia – Social and Behavioral Sciences – Elsevier, in Journal of Business Ethics, in many International Conferences in Marketing and in many Greek Scientific Journals.