Catherine Harvey & Neville A. Stanton 
Usability Evaluation for In-Vehicle Systems [PDF ebook] 

Ergonomics often seems to be involved too late in commercial project development processes to have substantive impact on design and usability. However, in the automotive industry, and specifically in relation to In-Vehicle Information Systems (IVIS), a lack of attention to usability can not only lead to poor customer satisfaction, it can also prese