Identifying trends and recognizing opportunities in the modern service economy with a view to actively shaping the future: This is what the various chapters of this volume set out to do. Find a collection of factual observation, empirical data and expert opinions on trends and perspectives on the future of services that can inspire strategy development and decision making in research, politics and business.Highlights- Excellent service decides about competition and survival abilit...
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Despre autor
Professor Dieter Spath is the head and Walter Ganz the Director of the Fraunhofer Institute IAO, Stuttgart.
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Limba Germana ● Format PDF ● Pagini 332 ● ISBN 9783446418806 ● Editor Dieter Spath & Walter Ganz ● Editura Hanser, Carl ● Oraș München ● Țară DE ● Publicat 2008 ● Descărcabil 24 luni ● Valută EUR ● ID 2156820 ● Protecție împotriva copiilor DRM social
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